The treasury printer is posessed.


IT experiences several issues with the treasury printer. Here is a quick list of problems and their solutions.

This list is not final and should be appended when an issue is discovered and solved.


  1. printer is not connected to computer = Enter settings, and disconnect and reconnect the printer
    1. In Windows 7, click Start, Devices and Printers. In Vista, click Start, Control Panel, Hardware and Sound, Printers.
    2. Right-click the printer you wish to remove. In Windows 7, click Remove device. In Vista, click Delete.
    3. Turn off the PC and connect the printer. Power on both the PC and the printer.
    4. In Windows 7, click Start, Devices and Printers. In Vista, click Start, Control Panel, Hardware and Sound, Printers.
    5. Click Add a printer.
    6. If the printer is physically connected to the PC, click Add a local printer.
    7. If your printer is connected wirelessly or over a network, click Add a network, wireless or Bluetooth printer.
    8.  Select the printer you would like to install from the list. Click Next.
    9. If prompted, click Install driver. Click Next.
    10. Click Print a test page to confirm a successful installation. Click Finish.
  2. printer is not discoverable by Windows = Windows may need an update
    1. Select the Start button, then select Settings > Update & security > Windows Update.
    2. If you want to check for updates manually, select Check for updates.
    3. Select Advanced options, and then under Choose how updates are installed, select Automatic (recommended).
  3. Feeder scanner is not working.
    1. Disconnect the printer from the worksation
    2. Reconnect the computer to the printed on the networkk from the settings
    3. in the printer properties make a text print to test connection.