Troubleshooting tips to fix your camera in Zoom
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Created by: Spencer Waters
Modified on: Wed, 15 Sep, 2021 at 5:39 PM
Troubleshooting tips
- Make sure that all other programs that utilize the camera are not using the camera or are closed. This may include pre-installed camera applications, other video conferencing software, or websites utilizing your camera.
- Restart your computer.
- Uninstall the Zoom client and reinstall the latest version from our Download Center.
- Visit your device's support and downloads page to update the camera driver
- Windows 10 has a privacy feature that may block Zoom from using the camera, so be sure to check this feature and how to allow Zoom access to your webcam.
Spencer is the author of this solution article.
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