Overview

Admins can control phone users' access to Zoom Phone on all Zoom mobile apps (Android, iOS, iPad). This includes all phone features; for example, calling, SMS, call history, and voicemail.

Instructions

  1. Access your policy settings at the account or site user level.
    Note: If you have multiple sites, this policy setting is only available at the site level.
  2. Enable or disable the Zoom Phone on Mobile toggle.
    • If enabled, phone users can use all Zoom Phone features on any Zoom mobile apps (Android, iOS, iPad).
      • Allow Calling and SMS/MMS functions on Mobile: Enable or disable calling and SMS features. If disabled, phone users can't access calling and SMS features but can still access call history and voicemail on the mobile app.
    • If disabled, phone users can't use Zoom Phone features all Zoom mobile apps (Android, iOS, iPad). This includes all phone features like SMS, call history, and voicemail.