First log in to the Matrix using your account information here.

  1. Click on the Loans app by clicking on this icon in the apps menu.
  2. using the search and filter tools, locate the loan in which you need to delet a transaction, then select the loan to enter it.
  3. Before the transaction can be deleted we need to unreconcile and reverse the payment first.
  4. Locate the invoice inside the loan that needs to be unreconciled. Click on the "Eye" icon to open that invoice. IN the payment click on the purple "i" icon next to the payment you want to open to open the payment.
  5. Click unreconcile.
  6. Return to the loan by clickin on thre Loan ID in the "breadcrumb trail at the top of the page.
  7. Click on "moves" and then in the Moves menu locate the unreconciled payment that you just actioned. Click the check box associated with it, and the in the actions drop down menu click "Reverse Moves"
  8. Select teh datre and the "Reverse Moves"
  9. Now that we have reversed the payment we can now delete the payment and then the transaction.
  10. Click on the Loan ID again in the breadcrumb trail at the top of the page
  11. Click on the payments tile and the locate the payment that we have reversed.
  12. Click the check box associated with that payment and then in the actions drop down menu click "delete".
  13. Click on the Loan ID again in the breadcrumb trail at the top of the page 
  14. Click on the Transactions tile and the locate the payment that we have reversed.
  15. Click the check box associated with that payment and then in the actions drop down menu click "delete".