Account owners and admins can choose to automatically mute all participants when they join a meeting. This setting will disable all participants’ audio when they first join the meeting. The host can control whether participants can mute or unmute themselves during a meeting. This meeting setting can help manage participants and prevent distractions and interruptions during a meeting.
How to enable or disable Mute all participants when they join a meeting
Account
To enable or disable Mute all participants when they join a meeting for all users in the account:
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation menu, click Account Management then Account Settings.
- Click the Meeting tab.
- Under Schedule Meeting, click the Mute all participants when they join a meeting toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
- (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.
Group
To enable or disable Mute all participants when they join a meeting for a group of users:
- Sign in to the Zoom web portal as an admin with the privilege to edit groups.
- In the navigation menu, click User Management then Group Management.
- Click the applicable group name from the list.
- Click the Meeting tab.
- Under Schedule Meeting, click the Mute all participants when they join a meeting toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level. - (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.
User
To enable or disable Mute all participants when they join a meeting for your own use:
- Sign in to the Zoom web portal.
- In the navigation menu, click Settings.
- Click the Meeting tab.
- Under Schedule Meeting, click the Mute all participants when they join a meeting toggle to enable or disable it.
- If a verification dialog displays, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.