1. Go to https://zoom.us

2. Log in to Zoom by using your Google account

3. In the navigation menu on the left, click Phone

4. Click on the Settings tab

5. To edit call handling settings for Holiday Hours, click Manage next to Holiday List & Call Handling

6. If there is nothing there, click add, if the holiday you want is there, you can click edit next to it.

7. If adding a holiday, add the name of the holiday, and the start and end dates

8. If you need to edit it, make sure the dates are correct.

9. Go into edit next to Call Handling 

10. Ensure that Mobile and Desktop apps are selected.

11. Go down to the bottom for greeting and voicemail settings and click edit, then click "add audio"

12. In the text to speech tab, set asset name to "christmas message", leave the language and voice settings to default, and add a message for your callers at the bottom, something like:


Thank you for calling, currently our office is closed for holiday break, but if you leave your name and phone number, I will get back to you as soon as we are back in the office. Thank you.


Make sure Personal Audio is selected and hit add.