Information Technology
Each user in a Zoom account automatically has a system role, which can be owner, administrator, or member. These roles are associated with a default set...
Fri, 29 Oct, 2021 at 12:32 PM
A BYOC (Bring Your Own Carrier) to native port allows you to move pre-existing BYOC numbers from BYOC to Zoom Phone. Instructions Download and complete t...
Fri, 5 Nov, 2021 at 10:50 AM
Zoom has created a Deployment Kit to help you promote your migration to Zoom Phone within your company. In the link below, you will find templates for email...
Fri, 5 Nov, 2021 at 10:55 AM
Account owners and admins can allow phone users to send or receive SMS messages using phone numbers associated with call queues or auto receptionists (excep...
Fri, 5 Nov, 2021 at 10:58 AM
Overview After adding users to Zoom Phone, you can change phone users' settings. Note: There are also account-level settings that can be applied to ...
Fri, 5 Nov, 2021 at 11:03 AM
Overview You can create a template to create a standard set of settings for phone users, auto receptionists, or call queues. You can then apply the templat...
Fri, 5 Nov, 2021 at 11:18 AM
Account owners and admins can access all call recordings of phone users or call queues. You can also share call recordings with a phone user and control whe...
Mon, 8 Nov, 2021 at 11:39 AM
Instructions Sign in to the Zoom web portal. In the navigation menu, click Phone System Management then Phone Numbers. Click the Assigned or Unassigned ...
Wed, 17 Nov, 2021 at 6:21 PM
Attached is a full zipped copy of the master format folder
Wed, 15 Dec, 2021 at 3:56 PM