Zoom

Getting started with Zoom Phone for users
Overview The Zoom Phone quick start guide assists end users with setting up your Zoom Phone account and using essential features like making calls and chec...
Tue, 16 Nov, 2021 at 3:53 PM
Frequently asked questions about text messaging (SMS) with Zoom Phone
Overview Zoom Phone SMS allows phone users to send and receive text messages (SMS) using the Zoom desktop client or mobile app. Note: For instructions on ...
Tue, 16 Nov, 2021 at 3:49 PM
Managing voicemail messages on Zoom platforms
Overview If you have Zoom Phone activated on your account, you can play, delete, and save voicemail messages left by your callers. Voicemail messages can b...
Tue, 5 Oct, 2021 at 5:33 PM
Viewing call history and recordings on Zoom platforms
If you have Zoom Phone activated on your account, you can use the Zoom client to view your call history, including missed and answered incoming calls and ou...
Tue, 5 Oct, 2021 at 5:56 PM
Testing computer or device audio on the Zoom Application
Overview There are two ways to join meeting audio: joining via computer or joining via telephone. Follow these sections to test your audio before or after ...
Tue, 5 Oct, 2021 at 5:58 PM
Transferring calls on your Zoom phone
Overview If you have Zoom Phone activated on your account, you can transfer an ongoing phone call. There are three call transfer methods: warm transfer,...
Thu, 21 Oct, 2021 at 11:43 AM
Switching between and merging a phone call and meeting on your Zoom Phone
Overview If you are in a Zoom Phone call and a Zoom meeting at the same time, you can do the following: Start a Zoom Phone call while in a Zoom meeting, ...
Thu, 21 Oct, 2021 at 11:45 AM
Getting started with the Zoom web client
The Zoom web client allows joining a Zoom meeting or webinar within a web browser, without downloading any plugins or software. By default, participants joi...
Thu, 21 Oct, 2021 at 11:48 AM
How to use Zoom Chat
Zoom Chat allows free and paid users to streamline communications between team members and external Zoom users. With Zoom Chat, you can: Quickly find cont...
Thu, 21 Oct, 2021 at 11:52 AM
Switching a Zoom call to your phone carrier
Overview If you're experiencing poor or limited Wi-Fi connectivity, you can switch the current Zoom Phone call to your phone carrier.  Note: When a ...
Thu, 21 Oct, 2021 at 12:01 PM