Users

Family Account Validation & Payment
When a user is created by the Director of Trust Services a link is sent to the email that was used to create that was used in the Matrix. It's a good id...
Thu, 26 Aug, 2021 at 1:24 PM
How a Family is sent their Matrix user account confirmation
A Matrix user is created on behalf of a family by AnneMarie.  When this is done, the Matrix sends to the email on the account, an email that includes a lin...
Fri, 3 Sep, 2021 at 5:43 PM
How to send a family a password reset
Log in to the Matrix here using your account information.  Navigate to the Settings module, and then click on Users  at the navbar toward the top of the sc...
Wed, 8 Sep, 2021 at 12:30 PM
How to manually reset a Family's password to their Matrix account
Log in to the Matrix here using your account information.  Navigate to the Settings module, and then click on Users & Companies at the navbar toward th...
Wed, 8 Sep, 2021 at 12:33 PM