Information Technology
Overview Auto receptionists answer calls with a personalized recording and routes calls to a phone user, call queue, common area phone, or voicemail. You c...
Wed, 6 Oct, 2021 at 4:06 PM
Overview Account owners and admins can allow phone users to send or receive SMS messages using phone numbers associated with call queues or auto receptioni...
Wed, 6 Oct, 2021 at 4:09 PM
Overview Admins can use Zoom Phone policy settings to enable or disable phone users' ability to change certain call overflow/handling settings and tran...
Wed, 6 Oct, 2021 at 4:13 PM
Overview Admins can control phone users' access to Zoom Phone on all Zoom mobile apps (Android, iOS, iPad). This includes all phone features; for examp...
Wed, 6 Oct, 2021 at 4:16 PM
Zoom Phone access reports allow admins to view phone users that have access to the following: Shared voicemail inboxes Shared call recordings Call deleg...
Wed, 6 Oct, 2021 at 4:26 PM
As the Zoom account owner or admin, you can view or change the main company number you choose during initial setup. The main company number can be used by e...
Wed, 6 Oct, 2021 at 5:20 PM
Prerequisites Pro, Business, or Education account Account owner or admin privileges Zoom Phone license Assigning licenses to existing users You can a...
Wed, 6 Oct, 2021 at 5:24 PM
Overview After adding users to Zoom Phone, you can change phone users' settings. Note: There are also account-level settings that can be applied to ...
Wed, 6 Oct, 2021 at 5:25 PM
Overview You can create a template to create a standard set of settings for phone users, auto receptionists, or call queues. You can then apply the templat...
Wed, 6 Oct, 2021 at 5:33 PM
Zoom Phone admins can share the voicemail inboxes of phone users, call queues, auto receptionists, or shared line groups, allowing other phone users to acce...
Wed, 6 Oct, 2021 at 5:43 PM